Frequently Asked Questions


Not only are we eager to deliver the best online affordable and stylish jewelry collection, but we’re also here to answer all your questions so that you find the right product.

My Order
  • When Will My Order Arrive?

    We are working as fast as possible to get your order out to you. As a small independent family run business our shipping times are between 5 to 10 business days, custom orders ship within 4 to 6 weeks.

Returns + exchanges
Wholesale & Retail
Product Care + Materials
Gift Card
  • Do You Offer Gift Cards?
    If you're like me you sometimes have trouble picking out a gift for someone special in your life. We at KC Chic Designs know that the struggle can be real and are happy to announce that we now have gift cards available. They can be purchased in values of $25, $50, $75 or $100 and sent to any valid email. The individual who receives the email will find a code inside for the value purchased redeemable on our website.
Order Cancelation
  • Can I Cancel or Edit My Order?
    Unfortunately we can not edit orders once they are completed on our site. Any order requiring adjustments will be canceled and payment will be refunded so the correct item can be purchased. Any orders made in error must be canceled within 24 hours.
  • What Payment Methods Are Available?
    We offer a variety of payment methods. You can choose from the following payment method options for fast, secure, and smooth transactions:
    Apple Pay
    American Express
Privacy Policy
  • Is My Personal Information Secure?
    The information you provide us to purchase your personalized jewelry will be handled privately and would be used solely for the processing of your order.