We are working as fast as possible to get your order out to you. As a small independent family run business our shipping times are between 5 to 10 business days, custom/personalized orders ship within 4 to 6 weeks.

We are more than happy to try to accommodate and save you money on shipping. Combined shipping will only be offered to orders placed within 24 hours of each other. Please email us at customerservice@kcchicdesigns.com to combine your orders!

Yes, a signature is required upon delivery.

We are working as fast as possible to get your order out to you. As a small independent family run business our shipping times are between 5 to 10 business days, custom orders ship within 4 to 6 weeks.

If you are not completely satisfied with your purchase you may return the item within 10 business days of receiving it by filling out the return card that came in your package.

All returns and exchanges must be authorized by KC customer service and returned in original packaging with return card or they will not be processed.

All Moissanite jewelry is non refundable and can only be exchanged for different sizes in the 10 day window. Any damaged moissanite pieces will be replaced up to one year after receiving.

Our 60% Off Gone For Good Collection is non refundable.

All personalized pieces are non refundable. If there is an error please follow the exchange process and we will make it right!

All bundled looks are non refundable.

There is a 6 month window for damaged returns, please email us with photos. Moissanite purchases are covered for up to a year.

At this time we do not accept returns from items purchased on any lives. They are deeply discounted.

Yes! Please email us at klarisacrespo@kcchicdesigns.com to learn more.

To make sure your favorite jewelry lasts, please make sure to follow these essential tips to keep your jewelry fresh and tarnish free:

Keep it dry
Store it properly
Try a jewelry protectant spray
Give it a break: We know you love it, but just like you need rest, so does your jewelry.

Yes!

Yes!

If you're like me you sometimes have trouble picking out a gift for someone special in your life. We at KC Chic Designs know that the struggle can be real and are happy to announce that we now have gift cards available. They can be purchased in values of $25, $50, $75 or $100 and sent to any valid email. The individual who receives the email will find a code inside for the value purchased redeemable on our website.

Unfortunately we can not edit orders once they are completed on our site. Any order requiring adjustments will be canceled and payment will be refunded so the correct item can be purchased. Any orders made in error must be canceled within 24 hours.

We offer a variety of payment methods. You can choose from the following payment method options for fast, secure, and smooth transactions:
ShopPay
AfterPay
GooglePay
PayPal
Apple Pay
American Express
Discover
Meta
Mastercard
Venmo
Visa

The information you provide us to purchase your personalized jewelry will be handled privately and would be used solely for the processing of your order.